Legal
Privacy Policy
Last updated: January 2025
1. Information We Collect
When you book an appointment or create an account with Knead You Massage Therapy, we collect:
- Name, email address, and phone number
- Date of birth and gender
- Medical history and health information relevant to your treatment
- Treatment preferences and booking history
- Payment information (processed securely by our payment provider)
2. How We Use Your Information
We use your information to:
- Provide and manage your massage therapy treatments
- Send appointment confirmations and reminders
- Ensure your safety during treatments
- Process payments and manage your account
- Improve our services and communicate updates (with your consent)
3. Data Protection
We take the security of your data seriously. All personal information is:
- Stored securely with encryption
- Only accessible to authorized staff
- Never sold to third parties
- Retained only as long as necessary
4. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with the ICO
5. Contact Us
For any privacy-related queries, please contact us at:
hello@kneadyou.co.uk